I don’t slag people off on this blog. If I’m annoyed enough to talk about people in public, then I should at least talk to them privately first. Up until now, that’s been good enough to resolve most things.
So for Dolan and Company / CMR Accountants to get the honour of being critisied in public, they must have behaved pretty badly. Yes, they’re the ones located at the Steelworks in Foley Street Dublin (near Busaras, Connolly Train station). They’re now our Ex-Accountants, for reasons that will soon become clear.
Dolan and Co were our company accountants from Dec 03 until Mar 06. We’re not the biggest of companies. Our accounts could probably be done using Excel by somebody with a Leaving Certificate qualification. We prefer to subcontract rather than employ people, so that makes our accounts even easier.
So what have Dolan done to annoy us so much?
Overcharging. We had a set monthly fee for their services, paid by direct debit. Easy enough? Even if a mistake was made, it shouldn’t be too hard to sort out. Well no actually. During the last 15 months of our arrangement, I spent more time on the phone to Dolan / CMR about the fees than talking to them about the actual accounting service. While I wasn’t happy at the end, Dolan agreed to refund me a set figure in March last year and I moved to another accountants.
End of story, or so I thought. Not nice, but not enough reason to blog about it.
Ok, so how have they really annoyed you?
The basic reason to have an accountant is to file accounts with the Revenue Commisionars (Government Tax Department). These accounts / reports are (i) How much money you take as Salary from the business and (ii) How much VAT you owe the Government (based on your Sales).
Not surprisingly, the government takes a very dim view if you don’t file these accounts / reports on time. Fortunately , they’re easy enough, so long as you keep on top of them. For example, you can pay your Tax every month by Direct Debit. At the end of the year, you file a final report and pay any (small amount due).
Here’s the problem. For 2005 , Dolan / CMR set up a the Direct Debit but did not make the final report. This is despite assuring me that that the return had been made when we signed off the accounts at the end of the Year. (You know who you are). While I do not owe any tax (because we paid by DD monthly), the Revenue are entitled to fine me several thousand.
My new accountants say it will take them about 5 minutes to complete and post via the web (the ROS.ie website).
I will accept a large part of the blame for this – after all it is me , not the accountants, that they Revenue Commissionars will chase. But if you (a) are paying a professional service company to do work and (b) they tell you that this (basic) work has been carried out, would you not be annoyed to find out that it hadn’t?
I’ve left the comments section open for Dolan / CMR to reply if they see fit.
Thanks to Martin Boylan and Co (Drogheda) , our new Accountants, who are helping tidy up this mess.