University of Ulster Graduates

Scary, but it’s been 12 years since I graduated from the University of Ulster, Coleraine (the bit of Northern Ireland right at the very top, close to Scotland). The story of those years is for another day , as is how a European Business Studies (with French!) graduate is now deeply involved in technology.

University of Ulster Logo

If you did study at the University of Ulster (in Magee, Coleraine, Jordanstown or Belfast), then the UU have a networking site to help you keep in touch with people from the time that you complained about having a lecture at 9.15am

Fancy a job at Google Dublin?

As posted on the Irish Linux User Group mailing list:Google Logo

Data Center Linux Systems Administrator – EU Headquarters
This is a permanent, full time position based in Dublin
Google is the premier provider of Internet search and has the most advanced
search technology in the world.

We are looking for exceptional System Administrators, at all levels of
experience,
to support our growing server infrastructure.

The ideal candidate will
– work effectively alone, as part of a team or as the technical lead in a
small group of technicians.
– be goal-oriented
– be able to handle interrupts while fluidly switching between several
projects
– take a “work smarter, not harder” approach.
– enjoy looking for opportunities to come up with solutions to difficult
problems.
Responsibilities:
– Configure systems and network devices
– Monitor system stability and performance
– Help develop tools to monitor and maintain systems
– Ensure 24×7 operation
– Proactively scale systems to meet anticipated demand
– Write comprehensive documentation
– Assist in the training of other systems administrators

Requirements:
– BS or MS in Computer Science or equivalent experience
– Multiple years of Linux or UNIX system administration experience
– Working knowledge of TCP/IP networking
– Knowledge of webservers, firewalls/security, DNS, MTAs etc.
– Programming/scripting ability: Python, Bash, Perl, C
– Excellent verbal and written skills with outstanding customer service

For further information please visit http://www.google.com/jobs or email your CV
jobs@google.com. In the subject box you must include the job title: Data
Center Linux Systems Administrator – EU Headquarters.

Buying an 02 3G data card? Don’t say you haven’t been warned

Let’s get one thing straight: The people from O2 have been excellent, and they’ve gone well beyond the call of duty in trying to get my data card working with my laptop. Trouble is , after 5 months (delay partly my fault), I’ve still haven’t any mobile data access.Now onto the juicy bit, here is why you should *never*, under any circumstances, consider buying a 3G data card direct from them.

  • If you buy direct (telephone / internet) 02 technical support is completely phone based. Laptops are a lot more complicated PDA’s, blackberry’s or 3G phones. This severly limits the help they can give you. If I get asked one more time ‘are you sure the card fits in the slot’ I’m going to …
  • – 02 have a better alternative : The 02 Experience stores (not the smaller O2 shops , but the bigger ones that can sell you 3G solutions) can let you see the card working before they buy. Trouble is they are a different company (it would be like asking a Vodafone shop to fix your O2 card). Still the guys at the 02 Grafton street store spent 90 mins to diagnose (one of the ) problems.
  • 02 Don’t actually sell you the cards, but use Totterdells (of Bray). Unlike the O2 people , Totterdells have a different attitude, including a ‘get stuffed’ quote on the first phone call. Things didn’t get better after that.
  • Because you’ve bought the card from Totterdells and the service from O2, who gives you money back when things go wrong?
  • If I can’t get one of the cards working, nor my friends (one of whom sets these cards up on a daily basis for one of the major Irish banks), what chance does Joe Blogs?

So the current situation is either (a) 02 come up with a way of seeing and fixing my laptop directly or (b) they give me my money back as their ‘mobile data solution’ has never worked. I’m not keen on either , as I just want to be able to blog from the Train.

Watch this space.

Update Monday 3rd July: No Callback from O2 about the promised refund. I’m disappointed as this is only the 2nd time the tech side of 02 have let me down.