The secret world of the Irish Blogger …

Now that I’ve get the mobile internet thing cracked, I find myself wandering around public areas, eyes downcast in the manner of somebody looking for change to get the last bus home.

Dublin Connelly

The reason is the effect of the battery life of the mobile internet (HSDPA) card. Before I got 3 hours plus out of my laptop (unless I was running Oracle on it , in which case I got about 20 minutes tops). With the card, it’s about 2 hours. This means that while (at a gasp) I can cover a train journey from Drogheda to Dublin and back again, any delay means that I’m looking for a power outlet. Hence the I’m-not-really-looking-for-loose-change situations.

Spatial Ireland have loads of Google Maps, but no mashup covering ‘free powerpoint locations that won’t blow your laptop’. While I may put together a Mashup (if the guys from DartMap can do it then so can I), here’s the list to kick start things.

  • Dublin Connolly train Station, in Oslo Coffee Bar near the ‘Bean and Gone’ coffee shop end. Currently blogging from here – signal good , but the coffee is woeful.
  • Irish Rail commuter trains, look for the single seats near the toilet – there’s a 50-50 chance of there being a plug there.

Anybody have others to add to the list?

Update: Vodafone should give me Sales commission. While trying to as discreet as possible (if that’s the word for a red card and lollipop aerial hanging out of your PC) 2 people spent about 5 minutes each asking where they could buy one. Just shows that Ireland Offline is right about the (unmet) demand for broadband.

Mobile Blogging is Go!

Finally , after 6 attempts, we now have mobile data access up and running. Todays events unfolded as follows:

  • O2 refund cheque finally arrived at 9am this morning via Registered post.
  • Yours truly runs down to nearest Vodafone shop to get his sweaty paws on a Vodafone HSPDA / 3G card.

Surprisingly , given the travails of the last 6 attempts, it just works.

10 months on and still no refund from 02

Lessons learned from the ongoing Saga.

  • Dont buy anything from Totterdell’s (who 02 normally suggest) their customer service is attrocious. Go direct to the 02 shop and don’t hand over your money until you see the 3G working on your laptop.
  • Mobile Data is more complicated than mobile phones. If your technical support takes more than 30 days to diagnose the problem (which is probably my Dell Inspiron), why do you then refuse to give customers their money back (because it is outside of the 30 day refund period)?
  • Don’t believe anything 02 support tell you – I was promised a refund back in August (and have the statement to prove it) but have just spent a week having to explain the case all over again, including the bit where the excited customer rep tells me the refund has been approved (excuse me for not jumping up and down , but I’ve heard this one before).

So , this time, if I send a letter (again) to 02, I really will get the refund. I’ll then be able to put the 149 Euro towards something that actually works, like this (much better) offering from Vodafone.

Vodafone logo

Update (1): The vodafone product is HSPDA (=Broadband mobile). I have a ‘good friend’ who has one of the new Dell 4G Embedded Laptops, and the coverage from Dublin to Drogheda (along the Rail line) is excellent – HSPDA all the way ,except Malahide , where it dropped to ‘only’ 3G.

Update (2): I have been told by 02 Customer service (Today, 7th December) that the cheque is ‘in the post’