I’ve just updated to the latest version of Sugar CRM , and despite the high opinion that I have of previous versions, I’m still very very impressed.
If I was Oracle , Microsoft , Peoplesoft , Sage or any of the myriad of providers of Customer Relationship Management software I would be very , very worried. Previously you could dismiss it as a ‘low end’ product. Now it is approaching mid market in terms of functionality. It’s Enterprise software, for companies or departments with less than 100 people needing to manage customer contacts (and that would cover most Irish companies).
The price? Zero. De nada . Rien , apart from your time. If you want , SugarCRM will even host it for you (like Salesforce). The beauty of the business model is that they allow other hosters to offer it as well (e.g. Blacknight).